Refund policy
1. Returns
Eligibility: We accept returns on most items within [2 days] of the purchase date. To be eligible for a return, the item must be in its original condition, unworn, unwashed, and with all tags attached.
2. Refunds
Refund Process: Once your return is received and inspected, we will notify you via email. If the return is approved, a refund will be processed to your original payment method within [5 business days].
Shipping Costs: Shipping costs are non-refundable, except in cases where we made an error with your order or the item is defective. In such cases, we will provide a prepaid return label.
3. Exchanges
Exchange Process: If you need to exchange an item for a different size or color, please contact our customer service team. We will guide you through the exchange process.
4. How to Initiate a Return
Online Returns: To initiate a return, log in to your account on our website and go to the "Order History" section. Select the order containing the item you wish to return and follow the instructions.